Upskill with Work Tonic
Customer Care & Delight (2 days):
Customer Care & Delight (2 days):
Ideal Batch Size: 20
30 days training programs with 4 hours of daily classroom sessions, discussions, and instructor-led learning.
Next Batch: First Working Day Of Every Month
Apply to upskill- Customer delight and experience is the future of customer care because it has become increasingly clear that customer satisfaction is no longer enough to build long-term relationships with customers.
- Today's customers have access to more information, technology, choices, and opportunities than ever before, and they expect more than just a satisfactory experience.
- Customers seek delightful experiences through the products and services they use, and are willing to pay a premium for companies that can consistently provide that level of experience.
- By investing in customer delight and experience, companies can differentiate themselves from their competitors, increase customer loyalty and retention, and ultimately drive growth and revenue.
