Upskill with Work Tonic
Extensive Learning programs
30 days training programs with 4 hours of daily classroom sessions, discussions, and instructor-led learning.
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Available Programs
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Program Duration
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Daily Learning
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Student satisfaction
Work Tonic's Pedagogy methodologies
Work Tonic prepares graduates for in-demand industry skills by using effective teaching & learning tools.
Concept Teaching
Classroom Discussions
Case Studies
Practical Learning
Field Work
Guest Lectures
Assignments
Assessments
Distinctive Work Tonic Approach
- Industry Agnostic concepts
- Optimising personal productivity
- Route - Customers to Fans
- Building yourself as a Brand
- Developing potential to be an asset everywhere
- Creating success through ethical and moral practices
Basic and Advanced Sales & Business Development Training
Encompasses 3Cs - Company, Customer and Competitor, Segmentation, Key Account Management.
Direct Selling
- Product Knowledge
- FAB Analysis
- Need Analysis
- Product Presentation
- Lead Generation & Management
- Objection Handling
- Pricing & Revenue Maximization
- Managing Discounting & Promotions
- Sales Planning, Execution and KPI Management
- Luxury Goods Sales – Fundamentals
Indirect Selling
- Direct and Indirect Distribution
- Merchandising
- Ready Sell
- Pre-Sell
- Width vs Depth
- Dealer ROI management
- Field Marketing
- Sales KPI
- Product Return management
- Customer Complaints
Basic and Advanced Customer Care Training
Encompasses hard skills & soft skills for customer delight.
Hard Skills
- Basics of Selling & Sales Process
- Knowledge of Product and sales policies
- Warranty and Guarantee
- Customer Complaint Management
- Complaint Closure mechanism
- Brand Building through Customer Delight
- Business Development through Customer Care
- Feedback & Escalation
- Customer delight factors
- Beyond Expectations
- Industry Best Practices
Basic Secretarial and Executive Assistant Training
- EA Role Expectations basis nature of companies, Secretary vs EA - Difference and growth
- Manage Travel, Calendar and Expense management, Contemporary topics and practices in EA function, Best Practices in industries, Meetings & Notes,
- Special attention for the necessary soft skills, email etiquettes, grooming, guest management, confidentiality.
- Building Analytical mind for EA roles
- Documentation, Filing, Recording
- Confidentiality
- Grooming and Personality Development
- Best practices and Delight factors in Secretary / EA roles
- Managing Ego and Attention
- Crisis and Emergency Management
Common to all - Training in Higher Order Soft Skills
Most cherished by potential employers such as Communication, Critical thinking and Problem solving, Leadership, Positive Attitude, Team work, Work ethic, managing personal eco-space that comprises time, relationships, social media and personal finance.
Industry Specific Learning
Encompassing exposure to industries like FMCG, Retail, Automobiles, Healthcare, Real Estate, Hospitality & Services, Education, and Building Construction Material.
Merit-based Evaluation Procedure
- A merit-based model where all successful graduates are certified, graded basis on their overall performance
- Assessments are on the basis of preparation and weightages are assigned on the following criteria - Class participation (10%), Field work output (20%), Assignments (20%) and assessments (50%)
Course Certification
The students who meet the defined criterion are graded and awarded a certificate of course completion
Placement Cell
- Strives to constantly glean prospective employment opportunities across industries
- Lining up and listing placement opportunities
- Maps the talent and skill of candidates based on job requirement relevance
- The candidates are ranked in every batch and offered placement assistance
Bonus Complementary Mentoring
- On successful course completion all enrolled candidates are given additional mentoring (for a period of 3 months)
- The aim is towards assisting the graduates navigate early stage employment challenges and be guided to face them professionally.
